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| Guest Review: 1 |
by Dave of
Thousand Oaks, CA |
Posted Date: 2012-04-10 |
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| The hotel is very nice. The "Laguna Hills" name is a bid misleading since it is in Dana Point 15 minutes south of central Laguna beach. We reserved a room for five expecting two doubles and a sleeper sofa. The room had only the two double beds. The mandatory valet parking at $29.99 per night was pricey. Our kids enjoyed the pool area and the brunch was great. |
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| Guest Review: 2 |
by Jeremy W of
Milwaukee, WI |
Posted Date: 2012-03-27 |
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| My wife and I enjoyed our time at the Laguna Cliffs Marriott Resort and Spa. From arrival the hotel was wonderful, it was quiet, peaceful and the location was second to none. The room was clean, amenities were great and the staff was very kind. I would highly recommend this hotel to all who are visiting the area |
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| Guest Review: 3 |
by Don Je of
CA |
Posted Date: 2012-03-27 |
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| Hotel is beautiful but no one was at the registration desk & 3 people had to wait? We were placed directly accross from the ice machine so we asked to be moved & were accomodated with an ocean view room which was great! The valet was not very good however we called down for the car to be brought up only to find that they never went to get it & upon ck out we called again for the car but were told that the phone was off the hook for valet as they were very busy ( a wedding ) but when we got down we found no one was at the valet & had to wait again. Overall it is a very beautiful place but some customer service in the valet dept is needed. |
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| Guest Review: 4 |
by Sam M of
Tarzana, Ca |
Posted Date: 2012-03-22 |
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| Not really cliffside to start. I didn't get to use the golf course due to rain but the view was still pleasant. Good food all around via room service or buffet. I only wish the tub was bigger and shower was taller. Although the staff was great, something was missing from making this a great resort and not just a good one. I would recommend it if there was something going on in town that weekend or if the forecast was going to be good. Didn't take my breath away though. |
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| Guest Review: 5 |
by mike k of
agawam mass. |
Posted Date: 2012-03-05 |
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| This place is fantastic. The staff is polite and friendly, every one . We can't wait to stay again. |
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| Guest Review: 6 |
by Debby R of
Hilton Head Island, SC |
Posted Date: 2012-03-01 |
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| This hotel is actually closer to Dana Point but a great location. Close to restaurants and overlooking the harbor. Very close to the mission at San Juan Capistrano. It was a GREAT hotel for the value we paid. The service was second to none. The only problem we had was with the air conditioning unit in our room. They sent a repair person immediately but it still continued to freeze up. It wasn't bad enough to mar our stay though. I would definitely return. |
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| Guest Review: 7 |
by Brock m of
NYC |
Posted Date: 2012-02-25 |
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| If i could rate this place higher i would. everything was amazing, from the staff (bell hop was friendly and chatted with us as he brought our bags to the room) to the food, both the upstairs bar and the breakfast were great. the bed was to die for. all around an A++++++ |
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| Guest Review: 8 |
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Posted Date: 2012-02-21 |
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| The hotel was everything that we expected, great location, good rooms, reasonable rates and friendly service. Will stay there again on our next trip. |
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| Guest Review: 9 |
by John F of
Dallas, TX |
Posted Date: 2012-02-03 |
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| Overall outstanding experience. Front desk staff went out of their way for us, even to having a recommended restaurant personalize the menu and provide a complimentary dessert for my wife's birthday.
Excellent location, breathtaking view, lovely grounds. |
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| Guest Review: 10 |
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Posted Date: 2012-01-25 |
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| Although the front desk tried to upsell me a room I already had, it was a great stay. Clean and a nice breakfast buffet. Parking is a bit steep @ 30/night but valet staff very helpful. |
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